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Terms & Conditions


General

  1. Your contract regarding purchases of goods made through this website is with Examaids Ltd
  2. All purchases from this website are licensed to you with attached conditions (view generic licence)
  3. You undertake all details you give to us for the purpose of ordering or purchasing goods are correct
  4. If you provide us with false or inaccurate information and potential fraud is identified, your details will be passed to fraud prevention agencies to prevent fraud and money laundering
  5. You ensure any spam filters and/or services employed by you do NOT block, bounce or delete emails from Examaids.com
  6. If the details you have provided are incorrect, you are responsible for informing us in writing within ten days of the purchase date
  7. Purchases cannot be exchanged, transferred or returned for a refund, whether downloaded or purchased on a CD-ROM
  8. If the CD-ROM is damaged in transit, it will be replaced with a copy at our expense
  9. Images of product boxes on our website are for display purposes only
  10. If we provide goods in error, we will send a replacement at our expense
  11. You may cancel an order, or exchange it for a similar product, if order placed erroneously, provided goods have NOT been downloaded or dispatched. You must do it in writing at the earliest opportunity to receive a full refund, or similar goods to the same value
  12. An admin charge of £6.50 may be levied at our discretion if you request download links owing to the links expiring (7 days from the time of purchase) or to replace lost or misplaced files
  13. You agree to us using your email address as a means of communicating with you regarding the product you have purchased, when it's updated, upgraded or similar goods are released by Examaids Ltd
  14. We undertake not to disclose, lease, rent or sell to third parties your personal details, including your email address

Liability

  1. We do not accept liability (except as set out below) for any errors and omissions
  2. We reserve the right to change information, prices, and descriptions of our goods without prior notice
  3. We reserve the right not to fulfil an order for goods that were advertised at an incorrect price
  4. Please read the descriptions of the goods before buying, as we sell them only for the purposes stated thereof
  5. If you receive goods in error, or they are damaged or defective, you must inform us by email within ten working days of our delivering the goods. This does not affect your statutory rights

Order Processing

  1. All prices include cost of worldwide shipping (where applicable)
  2. Purchases you make from this website are regarded as performed in England for all practical purposes and we shall be bound by English law concerning the purchases

Delivery

  1. Shipping costs are fixed for products on CD-ROM and calculated prior to checkout
  2. Delivery takes between 1-5 business days, depending on your location
  3. We will send goods to the address you supply in your order. You shall be held liable for any errors and expenses incurred as a result of incorrect information supplied in the order
  4. If your delivery address is outside of the EU, you may be subject to and liable for import duties and taxes
  5. If you require goods urgently, please consider our automated electronic delivery (download link sent following a successful transaction)

Miscellaneous

  1. If you do not receive the goods within the time stated in the order confirmation, it is your responsibility to inform us. We shall not be liable for any delay in the delivery of goods ordered
  2. If you do not receive an order confirmation, it is your responsibility to inform us within 7 days of the purchase date
  3. Subject to the licence granted to you to use our goods, we reserve all rights, title and interest in our intellectual property rights (patents, database rights, copyright, design rights, trade marks and other similar rights)
  4. We may amend these Terms & Conditions from time to time and place the new version on our website
  5. If you disagree with any of the Terms & Conditions hereof, you should not make a purchase from this website

Your custom is valued.


Examaids Ltd. Registered in England and Wales. Company number: 7625970.
Registered office: 84 Aldermans Hill, Palmers Green, London N13 4PP, UK


 

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