DELIVERY & RETURNS

ELECTRONIC DELIVERY

Software can be downloaded immediately, after a successful payment transaction, by doing the following:

  • Clicking on the download link in the order confirmation email (please check your spam filters/services)
  • Logging into your account, viewing the order history details and then clicking on the product name

Please note, the download link will automatically expire after three attempts or 12 days from purchase date.

CD-ROM DELIVERY

If you bought the software delivered on a CD-ROM, please allow 1–5 business days for it to arrive.

Products are sent by Royal Mail and not tracked or signed (delivery may take between 1-5 business days).

YOUR ISP AND SPAM FILTERS

Please do make sure your ISP, host and any anti-spam services you may employ do not block, delete or bounce emails from Examaids.com

RETURNS

Purchases that have been downloaded from our server may NOT be exchanged for other goods, transferred or returned for a refund.


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