1. Your contract regarding purchases of goods you have made through this website is with Examaids Ltd
  2. All purchases from this website are licensed to you with attached conditions (view generic licence)
  3. Purchases that have been downloaded from our server may NOT be exchanged for other goods, transferred or returned for a refund
  4. You may cancel an order, or exchange goods for a similar product, if order placed erroneously, provided goods have NOT been downloaded or dispatched
  5. If the CD-ROM is damaged in transit, it will be replaced with a copy at our expense (we may require proof of the damaged goods at our discretion)
  6. Images of product boxes on our website are only for display purposes and, therefore, are NOT deliverable items when a product is ordered on a CD-ROM
  7. If we provide goods in error, we will send a replacement at our expense at the earliest opportunity presented to us
  8. You undertake all details that you provide for the purpose of ordering or purchasing goods are present and correct
  9. If potential fraud is identified due to false information supplied to us, your details will be passed to relevant agencies to avert fraud and money laundering
  10. You ensure any spam filters and/or services employed by you do NOT block, bounce or delete emails from Examaids.com
  11. You agree to us using your email address and telephone number as a means of communicating with you regarding the product you have purchased
  12. We undertake NOT to disclose, lease, rent or sell to third parties your personal details, including your email address and phone number


  1. We reserve the right to change information, prices, and descriptions of our goods without prior notice
  2. We reserve the right NOT to fulfil an order for goods that were advertised at an incorrect price
  3. Please read the descriptions of the goods before buying, as we sell them only for the purposes stated thereof
  4. If you receive goods in error, or they are damaged, you must inform us via our website within 14 days


  1. All product prices, where applicable, include the cost of worldwide shipping via Royal Mail
  2. The store trades in pounds sterling (GBP) but you may view prices in other currencies
  3. Purchases you make from this website are regarded as having been made in England
  4. We shall be bound by English law concerning any purchases you make from this website


  1. You can download goods by logging into your account after a successful transaction
  2. Shipping costs are fixed for products on CD-ROM and calculated prior to checkout
  3. Goods are sent by Royal Mail (delivery may take between 1-5 business days)
  4. We will send goods only to the shipping address you have supplied in your order
  5. You shall be held liable for any expenses incurred due to incorrect information supplied in the order
  6. If your delivery address is outside of the EU, you may be subject to and liable for import duties and taxes


  1. You are responsible for informing us should you not receive the goods within the stated time in the order confirmation 
  2. We shall NOT be held liable for any delay in the delivery of goods once the order has been dispatched
  3. You can view the order status and download goods and printable invoices by logging into your account
  4. You may download a virtual product up to three times from our server (links expire after 12 days)
  5. An admin charge of £12.50 (GBP) may be levied at our discretion on requests for additional download links
  6. We may amend these terms and conditions from time to time and place the new version on our website

If you disagree with any of the terms and conditions hereof, please do NOT make a purchase from this website.

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